Transforming healthcare delivery by elevating service culture and patient-centered care.

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Pick from one of our course modules and start learning

Elevating Service Culture in
Nigerian Healthcare
Transforming healthcare delivery by elevating
service culture and patient-centered care
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You Can Make A Difference
At Each Patient Encounter
Better patient experiences associated with lower rates
of hospital readmissions, complications and mortality.
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Who we are

GCO Elevate is the healthcare training and consulting division of GETMEDCO LTD, committed to transforming the service culture and quality of patient care within Nigeria's healthcare sector. Under the visionary leadership of Dr. Ena Tychus—an award-winning, Board-Certified Internal Medicine physician—our mission is to partner with hospitals, clinics, and healthcare professionals to bridge gaps in patient experience, workforce development, and leadership training.

We specialize in customized training programs, hospital service culture assessments, and strategic consulting aimed at optimizing healthcare delivery. Our interactive approach empowers healthcare providers to build a compassionate, empathetic, and patient-centered care environment, ensuring elevated standards across every touchpoint. By focusing on service excellence and fostering a culture of accountability, we help healthcare institutions deliver a 360-degree experience that benefits patients, staff, and leaders alike.

What We Do

At GCO Elevate, we design and deliver specialized training programs that enhance service culture within healthcare institutions. Our mission is to empower healthcare professionals with the skills and mindset to provide exceptional, patient-centered care.

Why Service Culture

A strong service culture in healthcare leads to improved patient satisfaction better health outcomes, and higher staff morale. Through our comprehensive programs, GCOElevate fosters compassionate care, effective leadership, and a positive work environment.

Our Modules

Our unique modules designed to elevate the patient and leader experience:

The Patient Experience

It Starts with C.A.R.E. (Compassion, Awareness, Respect, Empathy): Teaching the essential skills of care that form the foundation of every patient interaction.

The Leader Experience

It Starts with C.A.R.E. (Compassion, Awareness, Respect, Empathy) Not F.E.A.R. (Friction, Ego, Anxiety, Resistance): Shifting leadership from fear-based to care-based approaches, inspiring teams through respect and empathy.

Professional Learning: Onsite & Virtual

Empower your healthcare journey with our transformative courses.

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Upcoming Events

Featured Events

online
₦10000

Cultural Competency in Healthcare

Cultural competency in healthcare involves recognizing, respecting, and addressing the diverse backgrounds, beliefs, and needs of patients. This session emphasizes

online
₦10000

Advances in Telemedicine

Telemedicine refers to the use of digital communication technologies to provide medical care remotely. This session addresses the latest advancements

Testimonials

See What Our Happy Customers Say

GCOElevate transformed our clinic’s service culture. Our patient satisfaction scores have never been higher

Dr. John Obinna

Clinic Director

The leadership training helped me manage my team more effectively. We are now more cohesive and focused on delivering exceptional care

Nurse Sarah Adeolu

Head Nurse